Privacy Policy

Who we are

Juan Lopez Tree Service
1480 Mountain St, Aurora, IL 60505
Phone: (630) 885-5701
Email: juanlopeztreeservices@gmail.com

Information we collect

• Information you give us. When you submit the contact form, call, or email us, we receive the details you provide, such as your name, phone number, email address, the service you need, and your message or property details.
• Basic visit information. Like most websites, our hosting provider and privacy-focused analytics record anonymous technical information such as pages viewed, device and browser type, approximate location, and the site you came from. This analytics does not use cookies and does not track you across other websites.

How we use your information

• To reply to your request, schedule estimates, and provide the services you ask for.
• To keep records of our work and communication with you.
• To understand how the website is used and improve it.
• To protect the site from spam and abuse, and to meet legal obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

Who we share it with

We use a few trusted service providers to run this website. They only handle your information to provide their service to us:

• Formspree — receives and stores contact-form submissions and delivers them to us by email.
• Google Sheets — a copy of each contact-form submission is saved to a private Google spreadsheet that only we and our website provider can access.
• Cloudflare — hosts the website and provides privacy-focused analytics.
• Font provider — when the site's fonts load, your browser requests them from Google Fonts, which means they can see your IP address. The coverage map is drawn by the site itself and makes no outside requests.

The site also links to our Facebook page. If you click through, Facebook's own privacy policy applies. We may disclose information if required by law.

Cookies

This website does not set advertising or tracking cookies of its own. Third-party sites you choose to visit from here, such as Facebook, may use their own cookies.

How long we keep it

We keep inquiry details for as long as needed to respond to you, provide services, and keep reasonable business records, then delete them.

Your choices

You can ask us at any time to tell you what information we hold about you, correct it, or delete it. Contact us using the details above and we will respond promptly.

Security and children

We take reasonable steps to protect your information, but no method of transmission over the internet is completely secure. This website is not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

If we change this policy, we will update the date at the top of this page.